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TKT-1019

Scheduled reports not being delivered

MediumClosed
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Enterprise

I configured weekly report delivery every Monday at 9am but haven't received any for the past 3 weeks. Email address is correct in settings.

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Properties
Assignee
Status
Priority
CategoryTechnical
Channelemail
reportsscheduledemail-delivery
Customer
RP

Raj Patel

Horizon Finance

raj.patel@horizonfinance.com
Atlanta, GA
Total Tickets

11

Open Tickets

2

CSAT Avg

4.1 / 5

Since

May 2024

Related Tickets
TKT-1002API rate limiting errors in productionTKT-1003Cannot export reports to CSVTKT-1005SSO SAML configuration not working
SLA
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Enterprise
CreatedMay 19, 2026, 10:15 AM
UpdatedMay 21, 2026, 04:30 PM
ResolvedMay 21, 2026, 04:30 PM
Timeline
Ticket createdMay 19, 2026, 10:15 AM
Assigned to Marcus RiveraMay 19, 2026, 10:15 AM
Status: closedMay 21, 2026, 04:30 PM
Ticket resolvedMay 21, 2026, 04:30 PM