General Settings

Configure your help desk company profile, ticket defaults, and branding.

Company Name

Timezone

Business Hours

Mondayto

Tuesdayto

Wednesdayto

Thursdayto

Fridayto

SaturdayClosed

SundayClosed

Auto-Assign Tickets

Automatically assign new tickets to available agents

Default Priority

Auto-Close After (days)

Automatically close resolved tickets after this many days

Support Email Address

Email Signature