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TKT-1002

API rate limiting errors in production

UrgentIn Progress
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Enterprise

Getting 429 errors when making batch API calls. Started after the latest update. Need immediate assistance as this is blocking our data pipeline.

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Properties
Assignee
Status
Priority
CategoryTechnical
Channelchat
apirate-limitingproduction
Customer
JN

James Nakamura

Zenith Labs

j.nakamura@zenithlabs.com
+1 (617) 555-0198
Boston, MA
Total Tickets

8

Open Tickets

1

CSAT Avg

4.5 / 5

Since

Jun 2024

Related Tickets
TKT-1003Cannot export reports to CSVTKT-1005SSO SAML configuration not workingTKT-1006Webhook delivery failures to endpoint
SLA
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Enterprise
CreatedMay 30, 2026, 09:00 AM
UpdatedMay 30, 2026, 09:45 AM
Timeline
Ticket createdMay 30, 2026, 09:00 AM
Assigned to Marcus RiveraMay 30, 2026, 09:00 AM
Status: in progressMay 30, 2026, 09:45 AM