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TKT-1010

Custom field validation not working on forms

MediumOn Hold
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Enterprise

Added a custom field with regex validation to our ticket form but submissions go through without validation. This is allowing bad data in.

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Properties
Assignee
Status
Priority
CategoryTechnical
Channelemail
custom-fieldsvalidationforms
Customer
RP

Raj Patel

Horizon Finance

raj.patel@horizonfinance.com
Atlanta, GA
Total Tickets

11

Open Tickets

2

CSAT Avg

4.1 / 5

Since

May 2024

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--
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CreatedMay 30, 2026, 10:15 AM
UpdatedMay 30, 2026, 12:00 PM
Timeline
Ticket createdMay 30, 2026, 10:15 AM
Assigned to Tomás GarciaMay 30, 2026, 10:15 AM
Status: on holdMay 30, 2026, 12:00 PM