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  3. TKT-1009
TKT-1009

Password reset email not received

MediumResolved
--
Enterprise

I've tried resetting my password three times but never received the reset email. Checked spam/junk folders too.

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Properties
Assignee
Status
Priority
CategoryAccount
Channelchat
passwordemailaccess
Customer
SA

Sofia Andersson

Acme Corp

sofia.a@acmecorp.com
Seattle, WA
Total Tickets

7

Open Tickets

1

CSAT Avg

4.4 / 5

Since

Aug 2024

Related Tickets
TKT-1004Request to upgrade from Pro to EnterpriseTKT-1017Two-factor authentication lockout
SLA
--
Enterprise
CreatedMay 29, 2026, 12:00 PM
UpdatedMay 29, 2026, 01:30 PM
ResolvedMay 29, 2026, 01:30 PM
Timeline
Ticket createdMay 29, 2026, 12:00 PM
Assigned to Rachel KimMay 29, 2026, 12:00 PM
Status: resolvedMay 29, 2026, 01:30 PM
Ticket resolvedMay 29, 2026, 01:30 PM