Download, schedule, and manage report exports
Total Exports
156
Scheduled
5
This Month
23
Storage Used
42 MB
| Name | Report Type | Format | Size | Date | Status | |
|---|---|---|---|---|---|---|
| Monthly Performance Summary | Performance | 2.4 MB | 2026-08-07 | completed | ||
| Agent Metrics Q2 2026 | Agent | EXCEL | 1.8 MB | 2026-08-06 | completed | |
| SLA Compliance Report | SLA | CSV | 456 KB | 2026-08-05 | completed | |
| Customer Satisfaction Trends | CSAT | 3.1 MB | 2026-08-04 | completed | ||
| Weekly Ticket Breakdown | Tickets | EXCEL | 892 KB | 2026-08-03 | completed | |
| Chat Analytics Overview | Chat | 1.5 MB | 2026-08-02 | completed | ||
| Resolution Time Analysis | Performance | CSV | 324 KB | 2026-08-01 | completed | |
| Custom Board Report | Custom | --- | 2026-08-08 | processing | ||
| Escalation Patterns | Automation | EXCEL | --- | 2026-08-08 | failed | |
| Knowledge Base Usage | KB | CSV | 567 KB | 2026-07-31 | completed |
| Name | Frequency | Format | Next Run | Last Run | Status |
|---|---|---|---|---|---|
| Weekly Performance Digest | weekly | 2026-08-11 | 2026-08-04 | ||
| Monthly SLA Report | monthly | EXCEL | 2026-09-01 | 2026-08-01 | |
| Daily Ticket Summary | daily | CSV | 2026-08-09 | 2026-08-08 | |
| Quarterly CSAT Analysis | monthly | 2026-09-01 | 2026-06-01 | ||
| Agent Scorecard | weekly | 2026-08-12 | 2026-08-05 |