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Learn the basics of setting up and using the platform
8 articles
Manage your subscription, invoices, and payment methods
6 articles
API documentation, integrations, and advanced configuration
12 articles
User settings, permissions, and account configuration
5 articles
Connect with third-party services and tools
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Security features, compliance certifications, and best practices
4 articles
How to authenticate with the Help Desk Kit API using OAuth2 or API keys, with code examples in multiple languages.
A comprehensive guide to setting up your help desk, creating your first ticket queue, and inviting team members.
Connect Help Desk Kit with Salesforce to sync contacts, accounts, and ticket data bi-directionally.
Create powerful automation rules to route, assign, tag, and respond to tickets based on custom conditions.