Chat Response Templates
Manage reusable response templates for faster chat support
Total Templates
10
+2 this month
Most Used
Password Reset Guide
412 uses
Avg Time Saved
2.5m
Per template use
Usage This Week
231
+12% vs last week
Templates (10)
| Name | Category | Shortcut | Usage | Last Used | Actions |
|---|---|---|---|---|---|
| Welcome Greeting | greeting | /hello | 342 | 8/8/2026 | |
| Troubleshooting Start | troubleshooting | /debug | 287 | 8/8/2026 | |
| Positive Close | closing | /close | 298 | 8/8/2026 | |
| Escalation Notice | escalation | /escalate | 156 | 8/8/2026 | |
| Password Reset Guide | troubleshooting | /pwreset | 412 | 8/8/2026 | |
| Returning Customer Welcome | greeting | /welcome | 198 | 8/7/2026 | |
| Transfer to Billing | escalation | /billing | 134 | 8/7/2026 | |
| Feature Request Ack | closing | /feature | 89 | 8/7/2026 | |
| API Error Triage | troubleshooting | /apierr | 167 | 8/8/2026 | |
| Follow-Up Needed | closing | /followup | 221 | 8/8/2026 |